Hi, my 8 year old daughter has recently started year 4. Everyday when I pick her up she’s upset because another girl in the class is descriptive and screams throughout the lessons. The last few weeks she has been scratching my daughter, and last week she hurt her three times, once by stamping on her back. At the weekend, at a party a few mums approached me, concerned about what the girl has been saying to my daughter. The girl has said she plans on bringing a knife to school to murder her, and that she wants to skin her face, pull her eyes out and use them as decorations. 

The girl has also attacked other children by pinching and scratching. Prior to these attacks my daughter would often come home and tell me about things the girl has said. The girl watches horror films and talks about her mums sex life. My daughter has told me things in detail.
I spoke to the school today about the knife being bought into school, the head of year said they were aware of it and searched the girls bag daily!!
Today my daughters lunch box got stamped on by the girl, squashing her food, and the class had to ‘evacuate’ to a safe place as the girl went on a rampage attacking other children and throwing furniture around.
I am obviously very angry and concerned about what is going on, but the school doesn’t seem to be very helpful. Any idea what I should do now?

Hi, the first thing I would do is keep a record, in the form of a diary, of all the events that take place and what the response from the school is, if you know; I'll explain this shortly. Secondly I would, if you haven't already, speak to the head of the school as he has a legal obligation to make sure that your child stays safe within the school environment; this then at least gives the school every opportunity to resolve the issue.   If the school do not resolve the issue then there are a couple of routes you can take. 
1.)If this girl physically hurts your child, you have the right to call in the Police to deal with it, this has been done for numerous other children, so it's nothing new. 

2.)This is based on the advise I was given from a headteacher;  he said to keep a diary of events, which I did.  I then decided to forward it to my local MP, who called in all the necessary people to resolve the issue, including the Director of Education for my area.

3.)You can call Ofsted direct to make a complaint about the school who will then have an obligation to investigate it.  They can be contacted on enquiries@ofsted or 0300 123 4666 to complain about a provider.  

I hope you find this helpful?

Hi, I understand that this is a difficult, troubling and upsetting situation. We suggest that you obtain a copy of the school's anti-bully policy and their complaints policy, both of which they are required to provide you with by law. If you're dissatisfied with their actions, we suggest you go down the complaints path as outlined in their policy. You may find it helpful to read our articles on bullying at school. If you feel you need further support please e-mail us at or call our freephone helpline on 0808 800 2222.